Our Team

Our team consists of the CTT-squared advisory council and boutique partnering consultancies specializing in a particular aspect of the transformation or M&A Transaction life-cycles

Albert Eng - Principal and Founder

Albert Eng is the founder and managing principal for CTT-Squared. Albert has spent most of his career tackling highly complex transformation and M&A execution initiatives for fortune 500 companies. His leadership roles have given him deep appreciation for the corporate dynamics and interactions with Corporate Development, Corporate Functions, Business Lines, IT and Operations. The inter-play between these organizations is often critical in the overall results of a transformation initiative or an M&A transaction. He is well-versed in strategic M&A post-close execution methods for acquisitions, divestitures, and strategic partnerships. He has relevant subject matter expertise in Asset Management, Insurance, Capital Markets, Finance, HR, Private Credit and IT.

Albert spent his last three years playing a leadership role at Guardian Life within Corporate Development, executing post-close deal activity as the Head of M&A Transitions for the company. As the transition lead for the HPS Partners deal, $26Bln dollars of private credit assets, technology, processes and, people were transferred to implement a sub-advisory relationship and investment. Albert played a dual role running the Transition Offices for other notable strategic M&A including an $8Bln dollar re-insurance variable annuity closed-block transfer to Talcott Reinsurance, the divestiture of Reed Company - a specialist in leave absence to Alight, a step-up carve out of Avesis to Cressey Partners.

Albert has also played a leadership role in running the IMO and synergy component for TIAA where he worked with the executive team to acquire Nuveen Investments. In other roles, he played senior operator roles at Citigroup, AIG and DXC integrating and carving out divisions for monetization while owning day-to-day run the business activities and staff. In Private Equity, Albert worked on the Daimler-Chrysler carve-out and the Freedom Arms rollup for Cerberus Capital Management as a senior operating advisor performing diligence on dozens of companies.

Albert is incredibly adaptive to client needs and can lead or support at a hands-on level.

Advisory Council

The CTT Advisory Council provides valuable insight and best practices to clients, engagements and the industry overall. All council members may be available to provide advisory service depending on your situation.

Ivan Pooran Pabon

Ivan is a highly esteemed Global Executive with over three and a half decades of experience spanning multiple geographies and the Banking and Insurance industry. He has held various leadership positions at esteemed Global 500 companies, including Citigroup, General Electric (GE), Banco Santander, and Guardian Life of America. His responsibilities have encompassed Chief Operational Risk Officer, Chief Risk Officer, Chief Credit and Country Officer, Audit Director, Business Head, and Senior Credit Officer, where he has successfully managed business growth opportunities, adhered to regulatory requirements, divested businesses, and addressed evolving risks and program developments. As a Managing Director, he has led large and senior teams in the United States, Latin America, Europe, and CEMEA. His ability to integrate and assimilate local cultures, coupled with his proven track record of developing world-class teams, is a testament to his exceptional career achievements. Ivan’s unwavering adherence to ethical and professional standards, coupled with his resilient personal leadership attributes, has garnered him the respect of companies, industry peers, and regulatory authorities.

Ivan’s recent accomplishments include the development of an Industry-accoladed Risk Program at Guardian, which encompassed a Business Risk Program, a Third Party Risk Framework, Resilience Programs, and Artificial Intelligence and Climate Risk Governance Programs. These programs integrated with other Risk disciplines such as Compliance, Data Risk, and Information Security. His experience in these related Risk fields provided a more holistic, efficient, and effective framework for the Enterprise. Additionally, he managed Consumer and Commercial lending portfolios and was directly responsible for Citigroup’s Business turnaround during the 2008-2010 crisis in Spain.

At GE, Santander USA, and Citigroup Global, Ivan was instrumental in developing Regulatory Risk Frameworks and remediation that led to Regulatory approvals for continued Business growth. His Audit experience in EMEA/CEMEA provided him with solid control oversight, which proved crucial to Business leaders in the Region. During his tenure in Brazil, he led the Small and Medium Segment as Business Head for Santander Brazil, complementing his Risk and Control experience with Revenue-generating responsibilities. He was also a key player in the acquisitions of major Brazilian banks during 2000-2003.

Currently, Ivan serves on his Alma Mater’s Risk Committee and the Board of a startup Company in the West Indies. Ivan resides in Fort Lauderdale, Florida, and is actively involved in his community.

Michael Basso

Michael Basso is a transformational technology leader with over 20 years of experience driving technology transformations and operational excellence for multinational, industry-leading organizations. Roles spanned from Chief Information Officer for Corporate Applications to Head of Workplace Technology, Head of Technology Operations, and Service Management. Michael has led teams of over 250 colleagues globally and directed 10’s of millions of dollars in managed services.   His strategic vision and leadership have been instrumental in aligning IT strategies with business objectives, fostering innovation, and delivering measurable outcomes that enhance colleague experiences and support organizational growth.

Throughout his career, Michael has spearheaded complex IT transformations and integrations, partnering with executive leadership to develop and execute multiyear technology roadmaps. His notable achievements include centralizing 12 help desks into a unified service desk, leading a $6.2M technology integration across multiple offices, and transitioning enterprise collaboration tools to a single platform, significantly boosting team productivity. Michael's approach combines strategic agility with hands-on execution, enabling organizations to navigate technology disruption while achieving long-term value.

Michael's leadership style is defined by his commitment to cultivating talent and building diverse, high-performing teams. He has successfully reduced reliance on external services through mentorship and cross-training, fostering a culture of innovation, inclusion, and empowerment. His expertise in developing shared services models, streamlining workflows, and leveraging advanced technologies has empowered organizations to adapt to ever-changing business needs and industry demands. Michael Basso is passionate about leveraging technology to deliver measurable outcomes and drive long-term success for organizations.

Michael has earned a Bachelor of Science in Technology, an MBA from the University of Hartford with a focus in Finance, Certified Information Security Manager (CISM), along with completing various executive courses from Wharton, The University of Pennsylvania, and is currently enrolled in the Wharton Chief Technology Officer Program.  

Sabrina Rios

Sabrina Rios is a seasoned senior corporate communications executive with over 25 years of experience in strategic reputation management, crisis communication, public relations, business transformation, change management, and internal communications. She has held leadership roles in both global corporations and top-tier public relations agencies, supporting industry-leading brands. An expert in navigating complex communications challenges, Sabrina has successfully managed high-stakes negotiations, M&A transactions and integrations, strategic investments, and subsidiary divestitures for companies such as GuideWell, the holding company for Florida Blue (Blue Cross Blue Shield of Florida), Allied Universal and Hewlett-Packard.

Sabrina’s strategic insight, leadership, and expertise in corporate communications make her a trusted advisor in guiding organizations through periods of transformation and high-impact change. Sabrina’s areas of expertise include:

  • C-Suite Advisory and Executive Counsel

  • Reputation & Brand Management

  • Issues Management & Crisis Communications

  • Media Relations & Public Relations Strategy

  • Business Transformation & Change Management

  • M&A, Pre- and Post-Closing

  • Global Communications Leadership

Panagiotis Tsouasis

Panagiotis has spent most of his 30 year career in domestic and international risk management leadership roles spanning enterprise, operational and credit risk across insurance and banking. His industry exposure spans across retail, commercial banking, life insurance, investments and he has had direct responsibility for leadership, strategy and execution of core operational risk programs, control testing programs (SOX & MAR), Business Continuity and Resiliency, IT risk, security, fraud, model risk, corporate insurance, credit risk policy and analytics, including acquisition due diligence, oversight and credit portfolio divestitures.

Over the past 20 years Panagiotis served as Head of Business Operational Risk for Guardian Life, Commercial Banking Operational Risk Officer for JP Morgan Chase, Head of Operational Risk for Voya Financial, ING Americas, including Latin America, and ING DIRECT USA. The entities of responsibility span $80B- $200B+ in assets, retail and commercial banks and life, pension, annuity and retirement insurance, building teams, managing existing teams, re-shaping culture and simplifying to more pragmatic approaches to risk management.

Panagiotis earned a degree in Business Administration from the Athens University of Economics and Business, in Athens, Greece and an MBA in Finance from Drexel University’s LeBow College of Business in Philadelphia, PA.